FREQUENTLY ASKED QUESTIONS

Q: Can I hire you for one-time projects only or are you available for ongoing service?

A: I am currently available for both one-time projects AND ongoing services! Please book a FREE 20 minute consultation with me to establish what you are looking for. You may do so through the Contact page.

Q: Can we negotiate a rate per project?

A: At this time, I am only accepting the hourly rates I have listed.

Q: What is the difference between Odd Jobs Admin and Customer Experience Management?

A: The key difference between these two services is the customer service component. Whether you’re looking for just email management or a strategy for creating a customer experience from scratch, as soon as the role becomes customer-facing, you need Customer Experience Management.

Q: What are your turnaround times?

A: I wish I could give a general answer to this question but it truly comes down to the intricacies of each project I’m handed. I will provide you with an estimate before beginning to work on any project.

Q: Why is Customer Experience Management $5 more than Odd Jobs Admin?

A: Almost all of my past roles have been, to some degree, customer-facing. This is an area in which I excel and the area in which I have the most to offer you.